|
Fred Mapp
has an extensive amount of experience in the area of information technology
systems, applications, infrastructure support, customer support and consulting
services developed over 40 years with the World Congress on Information
Technology, AMD, Honeywell, InfoSpan Corporation, American Express, IBM and his
own consulting company, Quality Service Solutions. He is experienced in developing and defining
IT objectives and strategic plans and in the implementation of the necessary
supporting technology. He also has expertise in areas such as project
management, process management, six sigma, quality deployment, outsourcing,
e-business development, call center management, sales and marketing technical
support and services business development.
He has managed thousands of employee’s world wide ensuring their
satisfaction, support and commitment to their business partners and customers.
|
